Uniqaus
Terms and Policies & Downloads
VIEW OUR FULL TERMS AND POLICIES HERE
Uniqaus Terms and Policies
Standard form of Agreement and General Terms
Click here to view full Standard Form Of Agreement (SOFA)
Click here to view our privacy policy.
Fair Use Policy
Click here to view our fair use policy.
Financial Hardship
Click here to view our Financial Hardship Policy.
Critical Information Summaries
ADSL2 + PSTN / IP VOICE BUNDLE
ADSL2 + UNLIMITED INTERNET & PSTN VOICE BUNDLE PLANS
Click here to view our full Complaint Handling Process
Do Not Call Policy
Click here to view our DO NOT CALL policy.
Miscellaneous Charges & Terms
Click to view our miscellaneous charges and terms.
Downloads
FFTN / Quick Equipment Set Up Guide
FFTN / How to Prepare for the nbn™
HFC / Set Up Guide (without cable)
HFC / Set Up Guide (with cable)
Governance
National Relay & Interpreting Service
If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.
Appointment of Advocate or Authorised Representative
If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form below.
Download Appointment of Advocate form
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